Cancel or Reschedule Paintball, Nerf or Axe Throwing.
We know that stuff happens! That’s why GatSplat has the most liberal reschedule and refund policy you will ever find!
Cancellation and Reschedule Rules
What Happens if the number of Paintball or axe throwing guests changes?
We will figure out the best deal for you!
No problem! Got a few more? You can pay for them when you arrive. A few less? We will credit you back, and if you want to use the credit toward ammo, soda, whatever… fine, or else we will just refund it back to your credit card!
Can I reschedule my paintball or axe throwingevent?
My Son got sick. Now what?
Don’t worry! We can reschedule your event for another time in the future. Not sure exactly when? That’s ok too! We’ll just push it out a few weeks to hold your reservation spot, then when you know the exact day and time you want it, you just let us know and we’ll adjust it again.
NOTE: Off Hour Private events have slightly different rules. See Below.
What if I just want to cancel the axe or paintball party?
We will refund your money. No Questions Asked!
Even though we don’t ask… some parents tell! We’ve refunded events because of sick kids, kids that got bad grades, kids that didn’t behave in school, kids that were mean to their siblings, and sometimes we’ve refunded just because something changed, money got tight, and they just could not afford to do the party at this time.
We’re ok with any reason you want to cancel. We know that things change, and you never have to worry when booking with GatSplat. If you need to cancel instead of rescheduling your event, you will get a 100% refund for your event.
NOTE: Off Hour Private events have slightly different rules. See Below.
How about canceling or rescheduling a private off-hours event?
Sure, we just need 72 hours notice.
Off-hour events have slightly different rules for canceling. These are events that are booked when we are normally not open, so it means we have to change our employee scheduling to accommodate your event. Because of this, we need at least 72 hours advance notice to reschedule or refund off hour private events. If any changes to your event are going to happen, please let us know as soon as possible so we can reschedule our staff accordingly.