COVID-19 (coronavirus) Information
In light of the rapidly changing situation surrounding COVID-19 (coronavirus), we want to update you on the steps we are taking to ensure a safe and healthy work/play environment for our employees and you, our patrons.
First, we continue to closely monitor the situation and reports from the Center for Disease Control (CDC) and World Health Organization (WHO) regarding the latest developments.
Second, the cleaning protocols we have for our paintball equipment have become an exemplary industry standard. All our facilities implement a 3 compartment washing sink system, just like the systems in place to clean the glasses you drink from at a restaurant or bar. Each mask runs through a disinfectant wash 3-part process. Then, masks are dried overnight, so no customer ever uses one that was used by another customer the same day.
All paintball guns are cleaned and disinfected before they are put away. All rental apparel, such as jumpsuits, gloves and chest protectors are washed in commercial washing machines under high heat with disinfecting detergents.
After each customer leaves our facility, the tables that they used are sprayed with a disinfecting spray and all surfaces are thoroughly cleaned.
On top of our industry leading systems we already have in place, we have significantly enhanced our cleaning and disinfecting, particularly in the heavy traffic areas of our property. Additionally, our facilities undergo thorough cleaning daily to protect against transmission of communicable disease, including the coronavirus.
Third, we are strongly encouraging employees and patrons to adhere to CDC and WHO guidelines. These recommendations include everything from thorough and frequent hand washing, to avoiding touching the face, eyes, nose and mouth. We additionally have hand sanitizing gel at our counters. According to the guidelines, we are also advising employees and patrons to stay home if they are sick or have had any contact with persons potentially exposed to the virus or other illnesses. Be assured that we will still be honoring our established cancellation and refund policy of allowing you to reschedule or receive a refund with no fees or charges in the event you or your guests are sick, or you need to cancel for any other reason.
We hope these measures give you confidence that we are taking the necessary precautions to maintain the safest, cleanest and healthiest environment possible. We remain committed to providing you with a fun, entertaining and quality experience.
On behalf of everyone at GatSplat Paintball, Nerf and Axe Throwing facilities, we extend our deepest appreciation to you for your patience and understanding as we navigate this together.